Privacy Policy

myDRIVESCHOOL® is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples include names, addresses, email addresses, and phone numbers.

This Personal Information is collected in various ways, including:

• When you contact us via email or telephone,
• When you use our website www.mydriveschool.com,
• Via cookies and other analytics tools,
• Through events, grant applications, partner programs, and third-party referrals.

We collect your Personal Information to provide our services to you, including access to our simulation-based driver education platform, program updates, and customer support. We may also use it for secondary purposes like marketing or evaluation of service outcomes, where you would reasonably expect such use.

You may unsubscribe from marketing communications at any time by contacting us in writing.

Sensitive Information

Sensitive Information may include racial or ethnic origin, health or disability status, and other details defined under the Privacy Act.

We will only use Sensitive Information:

• For the purpose for which it was provided,
• For directly related secondary purposes,
• With your consent, or
• Where required or authorised by law.

Third Parties

Where practicable, we will collect your Personal Information directly from you. In some cases, we may receive it from government bodies, community partners, NDIS providers, schools, or employment programs. When this occurs, we will take reasonable steps to notify you.

Disclosure of Personal Information

Your Personal Information may be disclosed:

• To third parties with your consent (e.g., program partners or service providers),
• Where required or authorised by law, or
• In the delivery of services and support (e.g., hardware logistics, IT support).

Security of Personal Information

Your Personal Information is stored securely to prevent misuse, loss, or unauthorised access, modification, or disclosure.

If the information is no longer required, we will take reasonable steps to destroy or de-identify it. However, we may retain records for at least 7 years for legal and operational obligations.

Access to Your Personal Information

You may request access to your Personal Information at any time by contacting us in writing. myDRIVESCHOOL® will not charge for access, but may charge an administrative fee for provision of records.

To protect your privacy, we may request identification before releasing any information.

Maintaining the Accuracy of Personal Information

It’s important your information is accurate and current. We will take reasonable steps to ensure this. If your details change or are incorrect, please notify us as soon as possible.

Policy Updates

This Privacy Policy may be updated periodically. The latest version will be available at www.mydriveschool.com.

Privacy Policy Complaints and Enquiries

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

myDRIVESCHOOL®
Suite 2/5–13 Melrose Street, Sandringham VIC 3191
Email: info@mydriveschool.com
Website: mydriveschool.com
Phone: 1300 637 483